Phishing Awareness Training

Over 90% of successful cyberattacks start with a phishing email. Your team — or your household — is your most important line of defense. We train them to spot threats before anyone clicks.

No firewall stops a user who clicks a malicious link willingly. Technology can only do so much — the human layer is where most attacks succeed, and where training makes the biggest difference.

What the Training Covers

Recognizing Phishing Emails

Sender spoofing, lookalike domains, urgency tactics, suspicious links, and unexpected attachments.

Smishing & Vishing

Text message scams and phone-based social engineering — just as dangerous as email attacks.

Social Engineering

Impersonation, pretexting, gift card scams, and other manipulation tactics that bypass technology entirely.

Password & Account Security

Why password reuse is dangerous, how to use a password manager, and setting up two-factor authentication.

What To Do If You Click

Step-by-step guidance on what to do immediately if you suspect you've fallen for a phishing attempt.

Reporting Culture

How to build an environment where people report suspicious activity without fear — catching threats earlier.

Real-World Scenarios We Train On

These are based on attacks that happen to real small businesses and homeowners every day.

The Fake Invoice

An email arrives that looks exactly like it came from a vendor you use. It says your payment failed and asks you to click a link to update your billing information.

Red flags: Sender domain differs slightly from the real vendor. Link goes to an unfamiliar site. Urgency language ("act within 24 hours").

Always verify unexpected billing requests by calling the vendor directly using a number from their official website — not from the email.
The Boss Email (BEC)

An employee gets an email appearing to be from the owner or a manager, asking them to urgently wire money or buy gift cards. The sender's display name matches — but the actual email address is different.

Red flags: Requests for unusual payments. Can't be reached by phone. "Don't tell anyone yet" language.

Business Email Compromise (BEC) costs businesses billions annually. Any unusual financial request deserves a verbal confirmation — always.
The IT Support Call

Someone calls claiming to be from Microsoft, your ISP, or your IT department. They say there's a problem with your computer or account and need remote access to fix it.

Red flags: Unsolicited call. Asks for remote access or credentials. Creates urgency. Can't provide verifiable contact information.

Legitimate tech support never cold-calls you. Hang up and call the organization back using a number you find yourself.
The Shared Document Link

An email from what appears to be Google Drive or OneDrive asks you to open a shared document. The link goes to a convincing fake login page that captures your credentials.

Red flags: Unexpected file share from someone you don't know. Login page URL doesn't match the real service. Requests your password even though you're already signed in.

Check the URL before entering credentials. Real Google/Microsoft login pages have very specific domains — anything else is a fake.
What a Legitimate Email Looks Like

We also show you what real, legitimate emails from banks, vendors, and services look like — so you can tell the difference with confidence rather than refusing to click anything.

Security awareness shouldn't make you paranoid. It should make you appropriately skeptical — with clear mental rules for when something deserves a second look.

Our goal: you leave training confident, not scared. Knowing what's safe is just as important as knowing what's dangerous.

Test Your Phishing Instincts

Five real-world scenarios. See how you do — no signup required.

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Book a Training Session

Available for individuals, households, and teams of any size. Sessions are engaging, jargon-free, and tailored to your specific environment.

In-person and remote options available.